PRIVACY POLICY

Last updated: June 09, 2026

This Privacy Notice for Karolina Fil (doing business as RCFE Assist) ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

Questions or concerns? If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at karolina@karolinafil.com.

SUMMARY OF KEY POINTS

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the choices you make.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet can be guaranteed to be 100% secure.

What are your rights? Depending on where you are located, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights? Visit https://rcfe-assist.com/contact or contact us directly.

TABLE OF CONTENTS

  1. What Information Do We Collect?
  2. How Do We Process Your Information?
  3. When and With Whom Do We Share Your Personal Information?
  4. Do We Use Cookies and Other Tracking Technologies?
  5. Do We Offer Artificial Intelligence-Based Products?
  6. How Long Do We Keep Your Information?
  7. How Do We Keep Your Information Safe?
  8. Do We Collect Information from Minors?
  9. What Are Your Privacy Rights?
  10. Controls for Do-Not-Track Features
  11. Do United States Residents Have Specific Privacy Rights?
  12. Do We Make Updates to This Notice?
  13. How Can You Contact Us About This Notice?
  14. How Can You Review, Update, or Delete the Data We Collect From You?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information we collect may include: names, email addresses, passwords, contact or authentication data, billing addresses, and usernames.

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment, such as your payment instrument number and security code. All payment data is handled and stored by Stripe. You may find their privacy notice at: https://stripe.com/privacy.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes.

Information automatically collected

In Short: Some information — such as your IP address and browser/device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services, including device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, and location.

Like many businesses, we also collect information through cookies and similar technologies. See our Cookie Policy: https://rcfe-assist.com/cookie-policy.

The information we collect includes:

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations and with specific categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors who perform services for us. We have contracts in place with our third parties to safeguard your personal information.

Categories of third parties we may share personal information with include: AI Platforms, Cloud Computing Services, Data Storage Service Providers, Payment Processors, User Account Registration & Authentication Services, Website Hosting Service Providers, Data Analytics Services, and Sales & Marketing Tools.

We also may share your personal information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies to gather information when you interact with our Services to maintain security, prevent crashes, fix bugs, save preferences, and assist with basic site functions.

For more information, see our Cookie Policy: https://rcfe-assist.com/cookie-policy.

5. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?

In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.

As part of our Services, we offer AI-powered products and features. We provide the AI Products through third-party service providers including OpenAI. Your input, output, and personal information will be shared with and processed by these AI Service Providers.

Our AI Products are designed for: AI bots, machine learning models, natural language processing, and text analysis. All personal information processed using our AI Products is handled in line with this Privacy Notice.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as necessary for the purposes set out in this Privacy Notice. No purpose in this notice will require us to keep your personal information for longer than three (3) months past the termination of the user's account.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet can be guaranteed to be 100% secure. You should only access the Services within a secure environment.

8. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the Services, you represent that you are at least 18. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data. Contact us at karolina@karolinafil.com if you become aware of any such data.

9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account at any time.

Withdrawing your consent: You have the right to withdraw your consent at any time by contacting us using the details in Section 13 below.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in emails we send, or by contacting us.

Account Information

To review or change the information in your account or terminate your account, you can log in to your account settings or contact us. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases, subject to retention requirements for legal compliance.

For cookies, see our Cookie Policy: https://rcfe-assist.com/cookie-policy.

For questions about your privacy rights, email us at karolina@karolinafil.com.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers include a Do-Not-Track ("DNT") feature. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals. California law requires us to disclose this: we do not respond to DNT signals at this time.

11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of California or other applicable US states, you may have specific rights regarding your personal information.

You may have the right to request access to and receive details about the personal information we maintain about you, correct inaccuracies, get a copy of, or delete your personal information.

Categories of Personal Information We Collect

CategoryExamplesCollected
A. IdentifiersName, email address, IP address, account nameYES
B. Personal information (CA Customer Records statute)Name, contact information, financial informationYES
C. Protected classification characteristicsGender, age, race, national originNO
D. Commercial informationTransaction information, purchase history, payment informationYES
E. Biometric informationFingerprints and voiceprintsNO
F. Internet or network activityBrowsing history, interactions with our ServicesYES
G. Geolocation dataDevice locationYES
H. Audio, electronic, sensory informationImages and audio recordingsNO
I. Professional or employment-related informationBusiness contact details, job titleNO
J. Education informationStudent records and directory informationNO
K. Inferences drawn from collected personal informationProfile or summary about individual preferencesNO
L. Sensitive personal informationNO

Your Rights

How to Exercise Your Rights

To exercise these rights, visit https://rcfe-assist.com/contact or email us at karolina@karolinafil.com.

California "Shine The Light" Law

California Civil Code Section 1798.83 permits California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes. Submit your request using the contact details in Section 13.

12. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes, we may notify you by posting a prominent notice or by sending you a direct notification. We encourage you to review this Privacy Notice frequently.

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact us by email, phone, or post:

RCFE Assist
Data Protection Officer
17716 Margate St
Encino, CA 91316
United States
Email: karolina@karolinafil.com
Phone: (562) 522-4402
Website: rcfe-assist.com

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, correct inaccuracies, or delete your personal information. To make such a request, please visit: https://rcfe-assist.com/contact.